great staff and management ! I want to also encourage management to have an "action plan" in advance about how they will deal with a "minority" person who becomes belligerent and disrespectful towards staff or other patrons, including towards white patrons, if they do not immediately get what they want. Minorities have become so coddled and appeased in every single way that some are like spoiled babies when they don't get what they want. The knee- jerk reaction by management is to appease them even when they are violating the rights of others just to make the problem go away, but that's not always the right response. White people deserve to have their rights respected also. Please have a meeting about this so you will be properly prepared in advance. Maybe do a "role play" to run through various scenarios that might possibly arise. I know you all want to be as "nice" as possible, but in some cases you might have to be STERN , even towards minorities.
